Effective Date: September 26, 2018

Lone Wolf Development and LWD Technology (“LWD”, “we”, or “our”) strive to create innovative digital tools for those who play tabletop games. As part of this effort, we are committed to being transparent about what data we collect about you, how it’s used, and with whom it’s shared.

1. Services

This Privacy Policy applies to all websites, products, communications, and services provided by Lone Wolf Development and LWD Technology (the “Services”). It applies whenever you use the Services, as stipulated in the Terms of Service, and it outlines what personal information we retain and how that data is used and shared.

We may revise the Privacy Policy from time to time, and the most current version will always be posted on our website. If you object to any changes, you may contact LWD to close your account. By continuing to access or use the Services after revisions become effective, you acknowledge that the collection, use and sharing of your personal data is subject to the updated Privacy Policy.

2. Data We Collect

We collect data about you in a number of ways, including the following:

  1. To create an account, you provide data including your name, geographic location, email address, birth date, and a password. If you purchase a Service, typically in conjunction with a product, you provide payment and billing information. While we don’t retain credit card numbers, we do retain the other information you provide during these activities.
  2. We log usage data when you visit or otherwise use our Services, including our sites, products, apps, and the like. We use logins, cookies, device information, and internet protocol (“IP”) addresses to identify you and your equipment, as well as log your use.
  3. We collect information about who you engage with when using collaborative aspects of the Services, such as when including other users into groups for information sharing.
  4. Whenever you interact with a support representative, all communications are retained.
  5. Our Services are dynamic and continue to evolve. As such, we may introduce new features that require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.
  6. We use browser cookies to enable behavior in the Services that is tailored to the activity of a user. This includes user authentication, access rights, active context, user settings, and related mechanisms.

3. How We Use Your Data

How your personal data is used depends on which Services you utilize and how you interact with those Services. We use the data that we have about you to provide and personalize our Services so that they can be more relevant and useful to you, including the following:

  1. We use your data to authorize access to our Services.
  2. We use your data to contact you when important changes occur in conjunction with the Services. For example, sending an email regarding material changes to polices, notification of new features and releases, etc.
  3. We use your data to allow others to identify you and invite you to collaborate within a group. We similarly use your data to identify you when you initiate such requests. It is entirely your choice whether you invite others or accept invitations from others.
  4. Services such as our newsletter allow you to stay informed about new capabilities and content that become available. You are able to subscribe and unsubscribe from these Services.
  5. Services such as our community forums make it possible to discuss ideas and innovative ways to utilize the Services.
  6. We use data about users for invitations and communications promoting engagement and growth of the Services.
  7. We utilize user data, in conjunction with public feedback, to guide the continued development of the Services.
  8. We use the data for customer support, such as identifying, investigating, responding to, and resolving issues like bugs.
  9. We use your data to generate anonymous, aggregate profiles, such as how many users play a particular game system.
  10. We use your data (including your communications) if we think it’s necessary for security purposes or to investigate possible violations of our Terms of Service, this Privacy Policy, and/or the Acceptable Use Policy.
  11. We do not use your data in conjunction with any automated decision making processes.
  12. We do not track you over time and across other third-party websites or services. Consequently, we do not currently honor do-not-track notifications that may be sent by some browsers.
  13. We have taken steps designed to secure your personal data from accidental loss, as well as from unauthorized access, use, alteration, and disclosure. That said, the security of your information is also subject to your use of the Services (e.g. information you independently disclose to others) and the care with which you choose and protect the password you utilize for your account.
  14. We utilize HTTPS security in communications with our servers. However, data transmission over the internet is not guaranteed to be secure from other forms of compromise, thus all data transmission is performed at your own risk.
  15. Our servers are located within the United States. As such, all data we collect is managed within the United States and in accordance with the laws of the United States. If you reside in a country other than the United States, your personal data will be transmitted outside your home country and may be handled with laws that differ from your home country.

4. How We Share Information

Data that we share is driven by how you utilize the Services we offer. In most cases, your data is only shared if you take an action to explicitly make it visible to others, such as the following:

  1. We never share your data with other companies. In some cases, we may act as an agent, delivering information to you on behalf of another entity, but your information is never disclosed to others.
  2. When you join a group, such as a gaming campaign, you become visible to the others in that group.
  3. When you make posts in a public area, such as community forums, your posts become visible to everyone.
  4. Any content that you expressly disclose to others becomes visible to those you give the information to. For example, revealing content to players in Realm Works, or sharing a Hero Lab portfolio with the GM.
  5. Service providers that we work with to provide the Services have access to your information, as reasonably necessary to perform these tasks on our behalf, and are obligated not to disclose or use it for other purposes (e.g. providers that host our servers, credit card processors).
  6. We may need to share your data when we believe it’s required by law or to help protect the rights and safety of you, us, or others.
  7. If the business were to be sold, we would be obligated to share your data with the new owners, but that data must continue to be used in accordance with this Privacy Policy.

5. Data Retention and Your Rights

We keep most of your personal data for as long as your accounts exists. Once an account is closed, we still retain some information. You also have rights to view your data and effect changes/corrections. Here are the details:

  1. We retain your personal data while your account is in existence or as needed to provide you the Services.
  2. We allow you to view the personal identifying information that we have collected and retained for your account.
  3. You can change/update some of your personal information directly through your account. You can also ask us to change or correct data in certain cases, particularly if it’s inaccurate.
  4. You can ask us to delete some of your personal data, but only in cases where we have no legal grounds to retain the information.
  5. You can ask us to stop using all or some of your personal data (e.g. if we have no legal right to keep using it) or to limit our use of it (e.g. if your personal data is inaccurate or unlawfully held).
  6. To make requests regarding the modification, deletion, or use of any personal data we possess, please contact our support representatives via email at support@wolflair.com.
  7. Browser cookies are utilized in a limited capacity that is fundamental to the basic operation of the Services. As such, there is no option for users to customize their use within the Services. However, you may deny the use of cookies within your browser by configuring it appropriately. Please note that, if you deny the use of cookies, the Services may not be able to operate properly or fully.
  8. You may lodge a complaint with the applicable supervisory authority in the country you live in, the country you work in, or the country where you believe your rights under applicable data protection laws have been violated. However, before doing so, we request that you contact us directly to give us an opportunity to work with you to resolve any concerns about your privacy.
  9. If you choose to close your account, your personal data will generally stop being visible to others within 30 days of account closure. However, we will retain some of your personal data after account closure, as necessary to comply with legal obligations (e.g. compliance with tax laws), resolve disputes, maintain security, prevent fraud and abuse, enforce the Terms of Service, and protect our legal interests. In addition, any material that you have already shared with others will remain visible, and we do not control data that others have copied out of the Services.
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Created by Rob B on 2018/09/26 11:21
Lone Wolf Development, Inc.
support@wolflair.com