Welcome to the customer support site for Lone Wolf Development's products and services. This site supplements the information provided on the main company website at www.wolflair.com, providing release details, technical FAQs, legal notices, and the like.

Resources Available Here

• Legal Center (e.g. Terms of Service, License Agreement, Privacy Policy, Acceptable Use Policy, etc.)
• Product Release Notes and Technical Info
  • Hero Lab Online

Support Forums

Questions? Our support forums can be found at forums.wolflair.com. If you seek information about how to use our products, please post your questions on the appropriate forum and we’ll do our best to provide suitable answers.

• Hero Lab Online Forums
• Hero Lab Classic forums
• Realm Works forums
• Army Builder forum
• Card Vault forum

Facebook Pages

We have Facebook pages available for our most popular products. You're welcome to contact us via these pages, if you prefer.

• Hero Lab (Classic and Online)
• Realm Works
• Army Builder

Other Online Resources

Beyond the above, additional places you can find us online include the following:

• Twitter

Contact Support Directly

If you want to reach us directly, you can reach us via email at support@wolflair.com. Your email will automatically generate a support ticket, so you should receive an automated response after submitting your questions.

While we strive to reply to support tickets as quickly as possible, our staff is limited. Your message should typically receive an email reply within three (3) business days. If you don’t receive a response within that time, please make sure to check your spam filter.

Phone Support

As a tiny company, Lone Wolf Development doesn’t have the manpower to provide technical support by phone. Please post your questions on our support forums, or, for the fastest response from our staff, email technical support at the address provided above.